Check that the bot is online and in your party
The bot must be online and present in your party to respond. If it is offline or not in your lobby, it ignores every message.
- Confirm the bot shows as Available in the FNLB App
- Confirm it is visible in your Fortnite party
- If it left, re-invite it and wait until it fully loads in
- Send a
pingcommand to test - if the bot replies, it is listening
Use the correct chat
Where you send a command matters:
- Custom bots: type commands in Fortnite party chat
- Public / web-hosted bots: these cannot read party chat, so send commands in the chat inside the FNLB App
- Text only: voice chat is never read
- Confirm your message actually appears in the party or app chat
Check the command prefix
Most bots run commands without any prefix - just type the command word. If a category has prefixes configured, commands must start with the right one.
- Try the bare command first, e.g.
outfit Renegade Raider - Some setups require cosmetics to be sent with or without a prefix (the Set Cosmetics Without Commands / With Prefix options in the category settings)
If you are unsure what is configured, open the category settings or ask the bot with help.
Check command permissions
Category owners can limit who can use commands. If a command is silently ignored, it may be restricted:
- Owner / Admin / Whitelist commands - only those roles may use them
- Friends only or Party members only commands
- Whisper only commands
Ask the bot with help to list the commands you are allowed to use, or review the Command Restrictions section in the category settings.
Command syntax and spelling
Incorrect syntax is the most common cause of failures:
- Use the command or cosmetic name as documented - don't add emojis or extra words
- Watch spacing on multi-word names
- If a name matches several cosmetics, reply with the number the bot suggests
- Some cosmetic types (gliders, wraps, sprays) are not supported at all
See the full reference at fnlb.net/commands.
When to contact support
If commands still fail after all of the above:
- Check status: Temporary outages can affect command processing, check the FNLB status page.
- Try another bot: Some bots have different permissions, which helps isolate the problem.
- Ask the community: Join the FNLB Discord and see if others see the same issue.