Before you report
- Check the basics: Follow the relevant troubleshooting article - bot not joining, commands not working, bot offline, cosmetics not changing or lobby not full of bots.
- Restart and retry: Restart Fortnite and the FNLB App, then reproduce the issue once more.
- Search first: Look in the #help-and-questions and #suggestions-and-bugs channels on Discord to see if the issue is already known or fixed.
Essential information for your report
A good report includes:
- Platform: PC, PlayStation, Xbox, Switch or mobile
- Bot name: the exact bot involved, if any
- Steps to reproduce: what you did, in order
- Expected vs actual: what you expected and what happened
- When: roughly when it happened, and your region
- Screenshots or video: these are extremely helpful
- Error text: any message shown in Fortnite chat or the FNLB App
Submitting your report
Post your report in the #suggestions-and-bugs channel on the FNLB Discord. Keep it clear and concise, and include everything above in one message.
Avoid sending duplicates - repeated reports slow down triage. If you are not sure whether something is a bug, ask in #help-and-questions first.